About the service
What areas do you cover?
The Sunshine Coast, from Caloundra through Maroochydore to Noosa, and the hinterland behind the coast. If you are near the edge of the area, ask when you call.
What kinds of roofs?
Concrete and terracotta tile roofs, Colorbond and other steel roofs, fibro and asbestos cement roofs, low-pitch and skillion roofs, and commercial sheds and buildings. See the services page for details.
What happens after I call or send the form?
We take the details of the property and the problem, match the job with a suitable local roofing contractor and arrange a time for them to inspect. They provide a written quote after the inspection.
Am I obliged to accept the quote?
No. You can compare it with others, ask questions or decline.
Quotes and prices
How do I compare quotes?
Line them up item by item: removal and disposal, battens, sarking or blanket, material and grade, flashings, gutters, safety equipment and approvals. Our roof replacement checklist helps.
Where are your prices?
All planning prices are on the roof replacement cost guide. Other pages explain what drives cost without quoting figures.
Why do quotes differ so much?
Usually because the scopes differ. One may include new battens, sarking and gutters, another not. Ask each contractor to price the same scope.
Rules and approvals
Does my roofer need a licence?
In Queensland, roofing work above a set value requires a contractor holding the appropriate QBCC licence. Check it on the QBCC's online register.
Do I need council approval?
Some roof work needs building approval through a private certifier or council, particularly changes to structure or materials. See roofing regulations and compliance in QLD.
What about asbestos?
Asbestos removal is regulated by Workplace Health and Safety Queensland. Above a set quantity, a licensed removalist must do it. See asbestos roof replacement and removal.
Materials
Steel or tiles?
Both can suit the coast. Steel is lighter and suits low pitches; tiles are quieter and suit many established streets. See Colorbond vs tile roofing.
What if I live near the beach?
Steel roofing, fixings and flashings need a grade suited to salt exposure. See coastal roof materials.
What is sarking and do I need it?
A membrane or blanket under the roof that manages condensation, heat and wind-driven rain. In the humid coastal climate it is strongly recommended. See roof re-sarking.
Storms and damage
What should I do after a storm damages my roof?
Stay off the roof, protect the inside, photograph the damage, contact your insurer and arrange a make-safe. See storm damage roof replacement.
Is hail damage always obvious?
No. Cracked tiles may not leak until the next storm. See hail-damaged roofs.
Timing
How long does a roof replacement take?
Several working days to a couple of weeks on site for a typical house, plus lead time. See how long a roof replacement takes.
Can I stay home?
Usually, yes. See what to expect during a roof replacement.
After the work
What paperwork should I keep?
The contract, final invoice, product names and colours, warranty documents from the manufacturer and the contractor, photos of hidden stages such as battens and sarking, and any approval or inspection certificates. Keep them with your property records; insurers and future buyers may ask for them.
How do I look after a new roof?
Keep gutters and valleys clear, especially before the wet season. Near the beach, wash sheltered areas of steel roofs with fresh water as the manufacturer recommends. Ask other trades, such as aerial or air-conditioning installers, to protect the roof and flash any new penetrations properly. Have the roof checked after a severe storm.
What if something goes wrong after handover?
Contact the contractor in writing with photos and dates. Most problems in the first wet season are workmanship issues the contractor should fix. If a dispute cannot be resolved, the QBCC has processes for building complaints in Queensland. See roof warranties explained.
More answers
For a longer list focused on replacement, read FAQs about roof replacement.